Versand

Delivery and Cargo
Your order is under the responsibility and assurance of LUXEDAM until it is delivered to you by the cargo company.

Shopping from luxedam.com is shipped within 1 business day following the order date. Orders placed before campaign periods and special days may take up to 3 business days to be shipped due to the order density. Shopping made on official, religious, national holidays and weekends are processed on the first following business day.

Your orders are sent with PostNL, DHL, UPS, FEDAX Cargo. The delivery period of your orders is 1-3 business days depending on the operational processes of the cargo company. In cases such as adverse weather conditions, disruptions that may occur during the transportation phase may affect the delivery time.

All information about the status of your order is sent via email and SMS. You can get detailed information about your order and cargo tracking transactions by logging in to your account page.

Please review the "RETURN and WARRANTY PROCEDURE" to change or return the products in your order.